
Inspiring Growth Through Connection & Community
Join us November 7–8 in the heart of the Crescent City for an unforgetable experience celebrating excellence in our dental lab industry! Connect with industry leaders, explore cutting-edge innovations, and enjoy the vibrant culture of New Orleans.

Agenda Highlights
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THURSDAY NOVEMBER 6
Ladies of the Mill Cocktail Party
Join us in supporting LOTM with a cocktail before we kick off Nowak's LabFest on Friday
FRIDAY NOVEMBER 7
French Quarter Fireside Chat
Unfiltered lab talk, Bayou style
Keynote: Service is a Super Power!
Louis Gravance, former Disney Institute legend, shares insights into customer experience
Supercharge and Optimize Business Strategies in Your Lab
Nicole Jackson, CDT, TE focuses on strategies to enhance operational efficiency and financial sustainability.
Breakthrough Identity – What Do You Want to be Known For?
Sasha Der Avanessian discusses branding that makes an impact
From Lab Coat to Sold Sign
Chris Bormes covers the good, the bad, and the ugly of selling your lab
Family Feud: Lab Edition
Survey says… this interactive game will be epic
Friday Night: Creole Queen Roaring 20s Riverboat Cruise
Enjoy a scenic cruise down the Mississippi on the Creole Queen Riverboat. Come in your best “Roaring 20s” themed attire - think Great Gatsby, flappers, prohibition, and of course jazz!
SATURDAY NOVEMBER 8
Hack the System and Charge Market Price
Jude Grayson shares strategies for finding your niche and charging what you're worth
My Dentist Wants to CAM alone, CAD We Still Work Together??
Dr. Russell Schaffer discusses how labs can work with solo-CAD dentists
Niches, Numbers, and New Normals: DSO Survival
Gregg Harris tackles the DSO conversation you've been avoiding
You Can Change People OR You Can Change People
Stuart Steinbock presents on how to lead like a legend, knowing when to adapt or replace
Art Show + Awards
Celebrating talent, because some of you are downright Michelangelo with a puck of PMMA
Haunted History Ghost Tour
A spooky tour to cap off the day, perfect after discussing DSO’s
Our Speakers
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Louis Gravance
WALT DISNEY COMPANY
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Sasha Der Avanessian
CEO, HARVEST DENTAL
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Nicole Jackson
CDT, TE
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Chris Bormes
PREAT CORPORATION
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Jude Grayson
LIVCONFIDENT MARTIAL ARTS
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Dr. Russell Schaffer
NOLA DENTURES
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Gregg Harris
FOUNDER, THE HARRIS GROUP
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Stuart Steinbock
CEO, DIGITAL DENTAL
Our Sponsors
November 7–8
Westin Canal Place
New Orleans
Accommodations available via the Registration Page: